Internet Connection

 

Introduction

eduroam is a world-wide access service that allows individuals from member institutions to connect to wireless networks at other member institutions. Connect to eduroam using your login credentials provided to you by your home institution. More information about eduroam and a list of participating institutions can be found at the eduroam website.

 

For UCLM Faculty, Staff and Students Visiting Other eduroam Members

Setup for eduroam is identical to setting up a connection for our campus, details of which can be found on this site at the following links (Linux, Macintosh, Mobile Devices, Windows). eduroam UCLM


 

FAQs

When should I connect to the eduroam network?

We recommend that you connect to the eduroam network before you leave your home institution. Because eduroam authentication is handled by your home institution, and not the institution you are visiting, it is best to make sure that any authentication issues are resolved before leaving for an extended period of time.

I have returned from another eduroam institution, and now I cannot connect to my non-eduroam wireless network.

Most operating systems such as Windows, OS X, and Linux will allow you to prioritize the order in which your computer will attempt to connect to wireless networks. By prioritizing your local non-eduroam network above eduroam, your computer will attempt to connect to your normal wireless network before it attempts to connect to the eduroam network.

My computer or other device will not let me change the connection priority of wireless networks.

Some computers and many mobile devices (such as the iPhone) will not allow you to change the priority of network connections, or they will automatically set the most recently used network name to the top of the priority. In this case, they will simply connect to the most recently used network name if it is available. If it is not available, it will try to connect to any network known by the device in alphabetical order until it successfully connects to one. If the eduroam network name is alphabetically ahead of your normal network, you will need to remove the network from the known network list on your computer or device. Your home institution’s IT help desk should be able to assist you with this.

 

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